No matter when, you can peek at how your order’s coming along

Send us your order number, and we will get back to you within 12 hours.
Order Flow
  • Not sure how to pick a generator? No worries—just let us know, and we’ll hook you up with recommendations!
  • Not seeing any delivery options? No worries! Just shoot us your address, and we’ll hook you up with detailed delivery plans and prices!
  • Worried about how your order’s going? No sweat! We’ll shoot you an email update whenever it hits the key steps shown in the diagram.
  • Not sure how to operate the generator once you receive it? Don’t fret! We’ve got you covered with personal one-on-one help, usage and maintenance videos, and a full year of warranty!

Our factory has a strict management system with dedicated quality inspectors. The quality inspection includes:

  • Basic startup test
  • Generator power load test
  • Noise test at 7m
  • Comprehensive security protection test
  • Power supply stability test
  • Functional and durability testing spot checks

FAQ

Here are some commonly asked questions by our customers. If you can’t find the answer you’re looking for, feel free to contact us directly, and our team will be happy to assist you with any inquiries. We are here to ensure you get the support you need for all your power equipment needs.

We are factory. Jiangsu Shengrong Power Machinery Co., Ltd. is located in Huai’an, Jiangsu, covering an area of 200,000 square meters and close to Shanghai.

We specialize in manufacturing and supplying: Diesel engines; Air-cooled and water-cooled diesel generators; Diesel water pumps; Diesel generator sets with power ranges from 4 KVA to 625 KVA.

Yes, we offer OEM services. Our team of engineers can design and produce products tailored to your specific requirements.

Our factory covers an area of over 200,000 square meters, equipped with 6 production lines, and has an annual output of 100,000 diesel engines.

Yes, we do. Please send your customisation requests to ivana@generatorsr.com, we will give you our quote. Thank you.

Yes, we offer comprehensive after-sales support, including technical consultations, installation guidance, and repair services. If you encounter any issues, feel free to contact us.

For standard products, delivery typically takes 15-30 days. For custom orders, the lead time will be confirmed based on specific requirements.

We strictly adhere to ISO9001 standards in our production process, and every product undergoes rigorous testing before leaving the factory to ensure performance and reliability.